Legal information
This Privacy Policy explains how Card Concourse Gunnedah may handle personal information provided through this website and through direct enquiries to the venue. It is intended to help visitors understand the information discussed on this page and the practical choices available to them.
Effective date: 7 November 2026
Policy guide
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This policy applies to personal information handled by Card Concourse Gunnedah in connection with the Card Concourse Gunnedah website, poker-session enquiries, restaurant-table enquiries and general venue enquiries. It concerns information you choose to provide when asking about an offline poker experience, a restaurant table or another venue matter, and information handled in connection with responding to those interactions.
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When you provide it, Card Concourse Gunnedah may collect your name, contact details, the content of your enquiry and other details you voluntarily supply to help explain or respond to your request. For example, this may include the kind of enquiry you are making or your preferred way to be contacted. Please avoid sending unnecessary sensitive information through a general enquiry channel.
Information use
Personal information may be used for the practical purposes connected with your request and with the operation of this website and venue communications.
Enquiry response
Card Concourse Gunnedah may use contact details and the information in your request to respond to poker-session enquiries, restaurant-table enquiries or general venue enquiries. An enquiry is not a confirmed booking or reservation. Information may be used to discuss the request you have made, without promising availability, a response time or a particular outcome.
Venue communication
Where appropriate, information may be used to communicate about your request, clarify details you have supplied or manage the associated venue interaction. This may include contacting you through the method you provided where permitted or required in the circumstances. This policy does not state that promotional messages, automated profiling or ongoing marketing communications are used.
Website administration
Information generated through website use may be used to operate, protect and improve the website, subject to applicable privacy obligations and any relevant notices. This statement does not identify a particular analytics, cookie, logging or security process. For information specifically about cookies, please read the separate Cookie Policy.
Disclosure
Information may be disclosed in limited circumstances where it is reasonably necessary for an enquiry, venue interaction or applicable legal obligation.
Personal information may be shared with personnel or service providers only where reasonably necessary to respond to or manage an enquiry and associated venue services. Any person or provider involved should handle information consistently with applicable privacy obligations where relevant. This policy does not name particular software, processors, hospitality platforms, affiliates or other recipients because those operational details have not been confirmed here.
Information may be disclosed where required or authorised by law, or where reasonably necessary to protect Card Concourse Gunnedah, visitors or others. This may include circumstances in which a legal, safety or rights-based concern needs to be addressed. The scope of any disclosure will depend on the circumstances; this policy does not describe a particular law-enforcement arrangement, emergency process or legal basis.
Where applicable, if organisational or operational arrangements change, personal information may be handled as permitted by applicable law and this policy. This is a general statement about lawful handling if circumstances change; it does not suggest that a sale, transfer, merger or other corporate event is planned, and it does not promise a particular notification procedure.
Practical safeguards
Reasonable safeguards
Card Concourse Gunnedah seeks to take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Reasonable steps are considered in the context of the information and the relevant interaction. No method of transmission or storage can be guaranteed completely secure, and this policy does not make claims about particular technical controls, certifications, encryption methods or access systems.
Purpose-limited handling
Personal information should be retained only for as long as reasonably necessary for the relevant purpose, or as required or permitted by applicable law, and then handled appropriately. This policy does not set a fixed retention period or describe a specific deletion workflow. If you need information about a particular request, you may contact us about a privacy enquiry.
Clarification route
This policy does not state whether personal information is handled by overseas recipients because that operational position has not been confirmed on this page. If you have a privacy question about your information, including a question about handling connected with your enquiry, contact Card Concourse Gunnedah at [email protected].
Your privacy choices
You can contact Card Concourse Gunnedah if you have a privacy-related question or would like to make a request about personal information.
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You may contact Card Concourse Gunnedah to request access to personal information held about you or to ask for correction of information that appears inaccurate, incomplete or out of date. Requests are considered in accordance with applicable privacy obligations and the circumstances of the request. This policy does not guarantee that every request can be fulfilled in every situation, but clear practical contact is encouraged.
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Please provide enough context to help locate the relevant information, while avoiding unnecessary sensitive detail. Useful context may include your name, a preferred contact method and a brief description of the nature of your enquiry.
Include only what is needed. Do not send sensitive information unless it is necessary for your privacy question.
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Privacy requests will be considered in accordance with applicable privacy obligations. Where appropriate, Card Concourse Gunnedah may need to verify that a requester is connected with the information sought or ask for clarification so the request can be understood. This policy does not promise a response timeframe, fee arrangement or particular outcome for a request.
Each request is considered in its relevant context.
Policy contact
If you have a question or concern about this Privacy Policy or the handling of your personal information, please contact Card Concourse Gunnedah using the privacy email below. The contact route is provided for privacy correspondence and does not promise a particular response time or outcome.
[email protected]This policy may be reviewed or updated from time to time. The effective date at the top of this page identifies the current version of this policy.
Effective date: 7 November 2026
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